Privacy Policy
Riwaayat Silver by JP Jewellers
This Privacy Policy describes how your personal information is collected, used, and shared when you visit, interact with, or make a purchase from Riwaayat Silver by JP Jewellers (“we”, “our”, “us”).
1. Personal Information We Collect
When you visit our website, we automatically collect certain information about your device, including:
- Web browser details
- IP address
- Time zone
- Cookies installed on your device
We also collect information about:
- Pages or products you view
- Search terms or referring websites
- Your interaction with the website
When you make or attempt a purchase, we collect:
- Name
- Billing & shipping address
- Payment details (processed securely via payment gateways)
- Email address
- Phone number
This is collectively referred to as “Personal Information.”
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you (order updates, support, etc.)
- Prevent fraud and enhance security
- Improve website performance and user experience
- Send promotional or marketing communications (only if opted in)
3. Cookies & Tracking Technologies
We use technologies such as:
- Cookies
- Log files
- Web beacons / pixels
These help us:
- Understand user behavior
- Improve our website
- Measure marketing performance
You can disable cookies through your browser settings.
4. Sharing Your Information
We may share your Personal Information with trusted third parties, such as:
- Payment gateways
- Shipping and logistics partners
- Website hosting platforms (e.g., Shopify)
- Analytics tools (e.g., Google Analytics)
We only share data necessary for business operations and do not sell your personal data.
5. Data Security
We implement appropriate security measures to protect your personal data.
However, no online transmission is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access your personal data
- Request correction or updates
- Request deletion of your data
To exercise these rights, you can contact us using the details below.
7. Data Retention
We retain your order and personal information for our records unless you request deletion.
8. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their privacy practices or content.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.
10. Contact Us
For more information, questions, or complaints regarding this Privacy Policy, you may contact us:
- Email: riwaayatbyjp@gmail.com
- Phone: +917888786721
- Address: 819 Sadar Bazar Road, Sadar Bazar, Roshan Pura, Gurugram, Haryana 122001, India